Housekeeper/Room Attendant

• Problem: Struggles with handling high traffic during check-in, maintaining proper dressing, taking feedback during checkout, and ensuring effective communication.

Bellhop/Porter

• Problem: Delays in luggage handling and insufficient guest interaction, leading to a negative guest experience.

Housekeeping Manager

• Problem: Inconsistent cleaning standards and poor inventory management, impacting room quality and operational efficiency.

Housekeeper/Room Attendant

• Problem: Inadequate cleaning quality and poor time management, resulting in unsatisfactory room conditions.

Maintenance Manager

• Problem: Difficulty in prioritizing maintenance tasks and managing repair schedules, causing frequent equipment breakdowns.

Maintenance Worker

• Problem: Slow response to maintenance requests and inconsistent repair quality, affecting overall guest satisfaction.

Food and Beverage Manager

• Problem: Ineffective management of food quality and cost control, impacting the dining experience and profitability.

Chef/Cook

• Problem: Inconsistent food preparation quality and poor kitchen efficiency, leading to varied dining experiences.

Restaurant/Bar Manager

• Problem: Low customer satisfaction due to slow service and poor staff coordination, affecting the overall dining experience.

Waitstaff/Server

• Problem: Inaccurate order taking and slow service speed, leading to guest frustration and potential loss of business.